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Frequently Asked QuestionsWhy should I choose Wheel Works?We are the only company in Sussex, that can claim to carry out a full factory refurbishment. What is your process?In the vast majority of cases the wheels are completely stripped, and undergo a rigorous refurbishment procedure. What about kerb damage, and scrapes on the face?On many occasions, the damage can look worse than it is. Once all the old paint coatings have been removed, it is surprising how much those coatings will have taken the impact, and protected the Aluminium underneath. It is then ,using the right tools, a simple job to smooth out the remaining damage, re-profile where necessary, and prepare for recoating. Back to top My wheels are badly corroded, and the paint has gone milky lookingThis is caused by a breakdown in the original paint layers, either brought about by untreated impact damage, or de-lamination of the layers of paint or lacquer, usually on polished wheels such as Lexus IS 200, Mercedes AMG's and Ford Mondeo. If left for too long, then the aluminium begins to degrade, as there is no protective layer. Whilst powder coat has the best chance to disguise this rough finish, as it is much thicker than normal paint, there could still be some evidence of the previous corrosion damage left in the finished wheel. Back to top Can you refurbish split rims?We can do most 2 piece wheels and will need them for 10 days. We do not take on 3 piece wheels. Back to top How long will the process take?Loose wheels that are delivered to our premises, will take 3 to 4 days. If they have a lathed face then this will take longer, but an exact time will be given when we receive the wheels. If we take in a vehicle which has been pre booked then we will make best efforts to complete in a day, as long as it is delivered before 8:30am. and can be collected after 5:00pm. Two piece wheels will be completed within 10 days. Back to top What about cracked & dented wheels?We can do both, but we will refuse to carry out any work, where we believe the wheel to be dangerous. The customer must bear the risk of a wheel cracking whilst undergoing straightening. Wheels that have distorted from the hub cannot be rectified. Rest assured we would give best advise once we have seen the wheel. Back to top Will you fit new tyres that I have already purchased?As part of the refurbishment service, we refit tyres, provide a new rubber valve ,and balance the wheel. So it is no issue for us to fit new tyres. However we make a charge of £2 for disposal of each old carcass. We also supply tyres, so it may be worth asking us for an alternative quote. Back to top What colours can I choose?We can do the full range of the most common colours, and have a fixed price as long as the wheels are finished in Silver, Black, White, Anthracite, Black Chrome, & Gold. However we are not restricted to these colours, as we have a full Water Based mixing scheme on site, which means you can have whatever you want. Give us a paint code or a small swatch, and we will mix the paint for you. We charge an extra £10 per wheel, for mixed paint. Only one downside! - you don't like the finished effect on your wheel, you still have to pay - so take care! Back to top Do you colour code Centre Caps?Yes we do, but only if we feel it would complement the refurbishment of the wheel. We make best endeavors to improve the centres, but in many cases may have to suggest the purchase of new ones, and you may have to compromise if you have had a wheel colour change. Back to top What Guarantee do I get?Whether it be a localized repair, or a full refurbishment, we give a 12 month guarantee against faulty workmanship. This does not cover lathed wheels, with lacquer over bare metal. These wheels have poor adhesion characteristics, and wherever possible , we would try and dissuade a customer from having this finish. Back to top |
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